Privacy Policy

Privacy Policy

Lighting Solutions recognizes that the privacy of your information is important.

Information is any information that identifies you, or by which your identity could be learned. Examples of information include your home address, home telephone number, email address, and credit card numbers.

This privacy notice is designed to explain to you what information we collect about you, and how that information is used. This notice will also explain how your information is kept, and is secure from inappropriate disclosure or use.

This privacy notice is also designed to comply with the Personal Information Protection and Electronic Information Act (PIPEDA).


Lighting Solutions only uses your information to respond to your requests for products or for information about the services we offer. We will not use your information for any other purpose.


You may visit our website to browse or to request information. If you desire, you may voluntarily interact with us by e-mail or by filling out an online form. You may also wish to register to receive our newsletter. Registration includes periodic e-mail notification about special offers and other announcements. By registering, you are consenting to receive these announcements.


Lighting Solutions has provided links and pointers to Internet sites maintained by third parties. Neither Lighting Solutions, its parent or subsidiary companies, nor their affiliates operate or control in any respect any information, products or services on these third-party sites. The materials in this site and the third-party sites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Lighting Solutions disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Lighting Solutions does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site, including bulletin boards, or the server that makes it available, are free of viruses or other harmful components. Lighting Solutions does not warrant or make any representations regarding the use or the results of the use of the materials in this site or in third-party sites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.


Lighting Solutions does not supply any of your information to other companies or ourparent for any purpose without your written consent, unless required to do so by law. We share your information internally, only as necessary, with staff who need it to complete your request.


Generally, Lighting Solutions keeps your information only as long as it needs to in order to fulfill the purpose for which it was collected, or as required by law. For example, if you send a written inquiry to us, we will retain your letter long enough to deal with your request, and for a reasonable time thereafter in order to satisfy ourselves that no further follow up is required.

In some cases, Lighting Solutions is required by law to keep your information for a specified period of time. For example, where information is collected for financial transactions such as credit or debit purchases or refunds, Lighting Solutions is required to retain this information for seven years for audit purposes.


Only those staff members of Lighting Solutions who need your information to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of information. All information stored in our computer system is protected from access by unauthorized users.


Lighting Solutions will provide you with the information we have about you upon your request. Our privacy representative will respond to your request within 30 days. If you become aware that the information we have about you is incorrect, you should notify the privacy representative, who will ensure the information is updated.


If you are dissatisfied with Lighting Solutions ’s privacy policies or practices, you should make a written complaint to the privacy representative. The privacy representative will investigate the matter and take corrective action where necessary. The privacy representative will then report back to you and advise you of any steps taken to correct the problem.


Lighting Solutions may periodically review all of its policies and procedures. We reserve the right to change our Privacy Policy from time to time.

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